RETURN POLICY
Grip On Safety Returns Policy
RETURNS & ECOMMERCE POLICIES
Grip On Safety’s goal is to ensure our customers are 100% satisfied with your purchase. All goods purchased from Grip On Safety may be exchanged for a product only store credit or a refund with proof of purchase (freight component is not refundable). This is provided that the goods are returned within 21 days of purchase, have not been used and are in their original packaging.
RETURNS - Grip On Safety
44 Parkhurst Dr,
Knoxfield 3180
VIC
EXCHANGES & RETURNS WILL BE ACCEPTED AT THE EXPENSE OF THE CUSTOMER
Please choose carefully as a refund may not be provided if you simply change your mind. Repairs, refunds or exchanges will not be accepted or provided unless the goods are faulty, unfit for purpose or does not match the description provided. Please note there are n refund on custom made products.
FAULTY GOODS
If for any reason your goods are faulty, our normal manufacturer's warranty applies, whereby Grip On Safety will, in its sole discretion, either repair or replace those goods or refund the price that you have paid for those goods, regardless of the goods being worn or used. To take advantage of this policy, you will need to include your receipt as proof of purchase, and your return address. To the maximum extent possible, this will be the sole remedy for any statutory warranties.
Where you select for items to be delivered those items purchased from Grip On Safety are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
